General Questions
What makes your candles special?
Every candle is hand-poured with love and prayer using pure soy wax. frosting of the wax is normal due to the soy wax
Are your candles made with natural ingredients?
Yes! We use 100% natural soy wax and lead-free cotton wicks. Our fragrances are carefully selected to be phthalate-free, ensuring a clean and safe burn for your prayerful space.
Where are your candles made?
All our creations are hand-poured in small batches in our studio. This allows us to maintain the highest quality and ensure each candle receives a personal touch of blessing.
Do you offer custom scripture pairings?
While our collections come with pre-selected verses that match the scent's spirit, we love hearing your requests! Contact us for special orders or bulk gifts with specific scriptures.
How can I contact the maker?
We'd love to hear from you! You can reach us at theblessedhandcreation@gmail.com with any questions, prayer requests, or feedback on our candles.
Product Questions
What kind of wax do you use?
Are your dessert candles safe to burn?
We exclusively use 100% premium natural soy wax. It provides a cleaner, longer burn that is eco-friendly and better for your home environment.
Yes! While they look delicious, they are fully functional candles. For dessert shapes, we recommend placing them on a heat-safe plate to catch any wax overflow.
How long do the candles burn?
Do the scents last throughout the burn?
Burn times vary by size. Our standard jars typically burn for 40-50 hours. To maximize yours, always trim the wick to 1/4 inch before lighting.
Absolutely. We use a high fragrance load of organic essential oils so the gentle, uplifting aroma stays consistent from the first light to the very end.
Are your candles soot-free?
Can I reuse the candle jars?
Our natural soy wax and cotton wicks are designed to burn cleanly with minimal to no soot when properly trimmed and kept away from drafts.
We encourage it! Once the wax is gone, simply wash the jar with warm soapy water. They make beautiful prayer jars or small storage containers.
Orders & Shipping
When will my candle order ship?
Every candle is hand-poured with care. Most orders are processed within 3-5 business days before heading your way.
How do I track my spiritual light?
Once shipped, you'll receive a confirmation email with a tracking number so you can follow its journey to your home.
Do you offer free shipping?
Yes! We are happy to provide free standard shipping on all orders over $50 within the United States.
Can I change my order after placing it?
Since we start hand-pouring soon after order, please contact us within 2 hours if you need to make a change!
How long does delivery usually take?
Standard shipping typically takes 3-7 business days depending on your location. We appreciate your patience.
Can I return my candle if I change my mind?
Because our candles are hand-poured to order, we don't accept returns for change of mind. However, your peace of mind is important to us! If you have any concerns, please reach out so we can help.
Can I cancel or change my order?
Orders can be cancelled within 12 hours of purchase. Once we start pouring your artisan creation, we cannot make changes or cancellations as each piece is specifically prepared for you.
Returns & Store Policies
What if my candle arrives damaged?
We take great care in packaging your spiritual lights. If your order arrives broken, please email us a photo within 48 hours. We will gladly send a replacement to ensure your prayer space is illuminated.
What is your refund policy?
Refunds are processed for verified shipping damages or missing items. We strive for transparency and fairness, ensuring every hand-crafted candle meets our high standards of quality and devotion.